Privacy Policy

Last Updated: February 17, 2025

1. Introduction

This Privacy Policy describes how Cerro Gordo IL Internet Service Provider ("we," "us," or "our") collects, uses, and shares information about you when you use our services, website, and applications.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Name, address, and contact information
  • Billing and payment information
  • Service preferences and communications preferences
  • Customer service interactions

2.2 Information We Collect Automatically

When you use our services, we automatically collect:

  • Network usage data
  • Device information
  • Log information
  • Location information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your payments and prevent fraud
  • Communicate with you about service updates and offers
  • Monitor and analyze service performance and usage
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Professional advisors and business partners

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: (217) 330-6157

Ready to Get Better Internet?

Contact us now to discuss your internet needs and get started with reliable service!

(217) 330-6157